Hair Cut, Colouring & Treatments

Appointment Instructions

Thank you very much for choosing Izabella Bordignon London.

This is where the magic happens. You tell us your vision, and we make it a reality. With our one-on-one consultations and a range of inspirational styles, Izabella Bordignon London takes the look you want and makes it uniquely yours. Our services will speak for themselves, and your beauty routine will never be the same. Trust us!

We always endeavour to give you our best service, and to do so we need to know your needs. Please read carefully our information and requests.

Appointment Confirmation and Payment

To confirm and secure your appointment we require 50% deposit.

This amount will be deducted from the total charge for your appointment.

How long is the appointment?

All of our services include a consultation at the beginning of the appointment. Appointment length differs depending on the service, hair length and texture.

Hair Cut & Treatments

  • Keep your hair as you normally style it on a day-to-day basis
  • Our service takes an average of 60-90 minutes

Hair Colouring

  • Highlights/Balayage Blonde hair: 4 to 5 hours
  • Highlights/Balayage Brown/Black hair: 3 to 4 hours
  • An extra session may be necessary, depending on the condition of the hair and its development.

How do I prepare for my appointment?

  • a previous hair evaluation is essential (online or in person)
  • allergy specifications (please advise if any)
  • front and back hair photo taken in direct sunlight (send via WhatsApp click here)
  • 3 references (at least one from @izabellabordignon)
  • if you have done any colouring in the past, please inform us
  • if you have done any Brazilian Keratin in the past, please inform us

Hair Colouring Procedure

  • We perform a hair colouring test to analyse the strength and health of your hair.
  • Your hair colouring test may be rejected if it is elastic or sensitised. In that case, Izabella will do a hair treatment with Olaplex and give you directions to strengthen your hair before doing a new hair colouring test. The cost of the Olaplex treatment and Consultation is £75 and hair colouring test. Remember: hard water is one of hair’s biggest enemies. We recommend you use a shower filter and a shampoo formulated for hard water.
  • Our professionals will choose the best colour and technique for your hair. It is mandatory that you have at least 3 desirable references, one of them being Izabella’s work.
  • During the hair dying, we will provide capillary protectors to maintain the health of the hair from powder bleach.
  • A Reconstruction Treatment after the procedure is highly recommended. We recommend the full Olaplex treatment.
  • During the first month after the procedure, it will be necessary to pay more attention to and care for your hair.
  • It is important to use all of Izabella’s products daily. We suggest at least 1 professional hair treatment a month to maintain the shine and health of your hair.
  • After a chemical procedure, the oxidative process (change of colour) happens faster, and because of that, we recommend toning your hair every 4 to 6 weeks to maintain the colour.
  • For a follow up full balayage, we suggest 3 months minimum break for complete hair recovery.

Pre-Hair Test/Colouring Protocol (30 Day Period):

Keeping your hair strong and healthy is a priority so, prior to a full colour treatment we recommend this routine for the 30 days before treatment to maximise incredible results with as minimal damage to the hair as possible.
  1. Use hair oils 1-2 times per week, as a pre-shampoo, 1 hour before sleep. Apply the entire length to the tips of the hair (do not apply on the roots).
  2. Wash your hair with a moisturising shampoo (we recommend Wella Professional) in the morning, and apply a hair mask of your preference. Suggestions: Luxe Oil or Oil Reflections, from Wella.
  3. Use 5 pumps of hair oil on wet hair and dry it as usual.
  4. In the case of frizziness, use hair oil on dry hair as well. The oil helps to maintain the hydration of the hair cuticles.
  5. Use heat as little as possible during this period.
  6. Every step is important and must be executed to reinforce the structure and maintain the strength of the hair during the bleaching/colouring process.

Hair with Brazilian Keratin:

  • The Brazilian Keratin encapsulates the hair strand, making it difficult for the bleach to perform. The chemical components of Brazilian Keratin are mostly not compatible with the bleaching process, resulting in hair breakage.
  • The Brazilian Keratin makes it difficult to reveal the true hair colour, and so the entrance and removal of the colour pigment. For that reason, we cannot guarantee a 100% satisfactory result for hair treated with Brazilian Keratin.

What happens if I arrive late?

For delays of more than 20 minutes there is a £50 late fee that applies so please allow enough time to arrive at your appointed time.

What if I need to cancel my appointment?

If you have any changes in your schedule and need to cancel or change your appointment, please contact us as soon as possible at: [email protected] with your name, the time of the original appointment and the desired change, but please note our cancellation policy below.

  • If you cancel at least forty-eight hours prior to your appointment time you will only be charged the 50% deposit. You can reschedule without any charge.
  • Appointments cancelled on the day of the appointment time and no-shows will be charged the full list price for the services selected.
  • Any changes to date or time 48h before your appointment won’t be charged.
  • A full payment may be taken if any appointment is cancelled the same day or you do not show up. Please note that deposits are non-refundable regardless of whether a replacement booking is made.

How to find us

We are 3 minutes walking distance from Angel Station at Lower Ground Floor 357 City Road.

When you find Fitness First on City Road, we are just a few steps down the road, to be more precise 20 steps.

Find the black door 357 next to a big white window and walk down the steps to the left of it to the white door where we will be waiting to meet you. Please note there is no parking available on site. If commuting, please see the options below.

Commuting options:

  • Angel Station – 3 minutes walk
  • Old Street Station – 15 minutes walk
  • Kings Cross St Pancras – 18 minutes walk
  • Farringdon – 20 minutes walk
  • Highbury & Islington – 23 minutes walk

Parking Options:

  • Elia Mews Car Park – 2 minutes Walk
    29 Nelson Terrace, London N1 8DG
  • ​​ParkBee Angel – Upper Street Car Park – 5 minutes walk
    52 Upper St, London N1 0PW

I had a problem with my service, who do I contact?

We take your satisfaction seriously. If your appointment doesn’t live up to your expectations, we want to hear your feedback. Please email us at [email protected] or call / WhatsApp +44 7853 085 116

We are crowdfunding

These difficult times keep us apart; but we’re doing what we can to get closer. If you can help us, even by contributing as little as £ 10 it will be a beautiful gesture and you will make a difference to our lives.